Traditionally, when people think about buying a new car at a dealership, they often think of unpleasant experiences with pushy salespeople. Yet there are automotive dealerships in this great nation that have changed the high-pressure game. Courtesy Ford of Brooklyn, Conn., is a great example. Its sales and leasing staff have regularly received top ratings Read on! →


The recession has forced many consumers to hold onto their cars for longer than they’d planned, which is both a blessing and a curse for dealer service departments, says Wards Auto. Car sales and warranty jobs are down (as well as the market for auto loans), which has prompted dealer service departments to intensify their Read on! →